Details about how to cancel your order...

Up to 1 hour after placing your order you can cancel here: <a href="https://us.account.vaultx.com/">My Account</a> - or by using the &apos;Need Help?&apos; widget. After this time the order will have been sent to our warehouse and we are unlikely to be able to cancel it.&#xA0;Pre-orders can also be cancelled using the &apos;Need Help?&apos; widget up until the point they are ready to be despatched.

Can I cancel my order?

Once an order is placed we are unable to add/remove items or apply discount codes.&#xA0;Up to 1 hour after placing your order you can cancel and then you are welcome to place it again with the correct items.&#xA0;

Can I amend my order?

If you have an issue with your order please use the &apos;Need Help?&apos; widget.&#xA0;Follow the steps provided and your enquiry will be sent to one of the team who will be able to help you with this.

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